Terms of Service

The service

Pickup242 provides an AI receptionist that answers calls on your business’s behalf using the information and instructions you supply. It can take messages and, where included and configured, transfer urgent calls. Callers interact with an AI assistant, not a human receptionist, and calls may be recorded and transcribed. Settings and readiness are reviewed during onboarding before your service goes live.

Your responsibilities

Keep your business information, contact numbers and instructions accurate. Review messages and follow up with callers yourself. You are responsible for any required caller notices, permissions and confidentiality arrangements. Do not ask the assistant to give medical, legal or other regulated professional advice.

Acceptable use

Use the service for lawful business communications. Do not use it for fraud, harassment, impersonation, unlawful marketing, or collecting unnecessary sensitive information. Do not attempt to interfere with the service or access another business’s information. Misuse may result in suspension or termination, subject to applicable law.

Plans and billing

First 20 businesses get 20 minutes of calls free. Trial eligibility and setup are confirmed with you during onboarding. Current monthly plans are:

• Starter: $100 per month, including 150 calls.
• Growth: $350 per month, including 550 calls.

There are no long-term contracts. Any additional charges or changes to your plan must be explained before you agree to them. Applying does not itself collect payment.

Cancellation

You may cancel at any time by contacting Pickup242 at the email below. We will confirm when the service ends and any final billing details. Refunds and treatment of unused allowances remain subject to the agreed billing terms and applicable law; this draft does not establish a refund policy.

Not an emergency service

The service must not be relied on for emergencies. Callers in immediate danger should call emergency services on 919 or 911 in The Bahamas rather than wait for a message or callback.

Service limitations

We do not guarantee that every call or message is captured, transferred or correctly transcribed. AI responses may be incomplete or inaccurate, and outages or telephone-network problems may interrupt service. Important information, appointments and urgent requests should be confirmed directly with your business.

Limits of liability

To the extent permitted by law, Pickup242 is not liable for indirect or consequential losses, including lost business resulting from missed calls, incorrect transcripts or service interruptions. Nothing in these terms excludes liability or rights that cannot lawfully be excluded. ATTORNEY REVIEW REQUIRED — the scope and enforceability of this limitation must be confirmed.

Governing law

These terms are governed by the laws of the Commonwealth of The Bahamas, subject to any mandatory rights that apply to you.

Changes

We will communicate material changes to the service, pricing or these terms before they take effect, using the contact details you provide. This page remains a draft pending legal review.

Contact

For service or cancellation requests, contact Pickup242 at hello@pickup242.com. Confirm this email and the legal company identity before these terms are final.